Shipping Policy

Last Updated: June 2026

Thank you for shopping with Trendt Vision Germany. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery procedures.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During high-demand periods, processing times may be extended.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, when available.

Shipping Timeframes

Estimated delivery times:

Germany

  • 5–10 Business Days

Europe

  • 7–15 Business Days

International Orders

  • 10–20 Business Days

Please note that delivery times are estimates and may vary depending on destination, customs clearance, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any applicable shipping charges will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive tracking details via email.

Tracking information may take 24–72 hours to become active after shipment.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may be charged by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Trendt Vision Germany is not responsible for:

  • Delays caused by incorrect addresses
  • Failed deliveries due to incomplete information
  • Additional shipping fees resulting from address corrections

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery period, please contact our support team.

While we will assist in locating your shipment, Trendt Vision Germany is not responsible for delays caused by:

  • Shipping carriers
  • Customs inspections
  • Weather conditions
  • Other circumstances beyond our control

Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and supporting images.

We will review the claim and provide an appropriate solution.

Split Shipments

In some cases, orders containing multiple items may be shipped separately depending on product availability and warehouse locations.

You will receive tracking information for each shipment when applicable.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us through our Contact Us page.

Thank you for choosing Trendt Vision Germany.